BlueCovea

Shipping Policy

Last updated: June 2026  ·  service@BlueCovea.com

Our Shipping Promise

Every BlueCovea sofa ships free across the continental United States, directly from our US warehouse. No hidden fees, no freight brokers, no waiting weeks for an overseas container.

 

Free Shipping on Every Order   ·   Ships from US Warehouse   ·   No Import Duties

 

Order Processing

All orders are processed within 1–2 business days after your order confirmation email is received. Business days are Monday through Friday, excluding US federal holidays.

 

You will receive a second email notification once your order has shipped, including your tracking number.

 

Orders placed on weekends or public holidays will begin processing on the next business day.

 

Shipping Rates and Estimated Delivery

Shipping option	Estimated delivery	Price
Standard Free Shipping	5–7 business days	FREE

 

Delivery estimates are calculated from the date of shipment, not the date of order placement. All times are estimates and not guaranteed.

 

We currently ship to all 48 contiguous US states. We do not ship to Alaska, Hawaii, Puerto Rico, or other US territories at this time. For international shipping inquiries, please contact us directly.

 

Tracking Your Order

Once your order ships, you will receive an email with your tracking number. Please allow up to 48 hours for tracking information to become active on the carrier's website.

 

To check your order status:

– Find your shipping confirmation email

– Click the tracking link, or copy the tracking number to the carrier's website

– If tracking is not yet active, check back after 48 hours

 

Order not arrived within 15 business days of your shipping confirmation? Please contact us at service@BlueCovea.com with your name and order number and we will investigate immediately.

 

Shipping Delays

While we ship from our US warehouse for the fastest possible delivery, occasional delays can occur due to high carrier volume, severe weather, or other circumstances outside our control.

 

If your order is significantly delayed, we will proactively reach out to you. You can also contact us at any time at service@BlueCovea.com and we will work to resolve the situation.

 

Damaged or Defective Items

If your order arrives damaged in any way, please contact us within 48 hours of delivery:

 

– Email service@BlueCovea.com with your order number

– Attach clear photos or a short video showing the damage

– Do not discard any packaging until the issue is resolved

 

We cover all shipping damage under our 2-Year Defect Replacement Guarantee — we will send a free replacement part at no cost to you. You do not need to return the damaged item.

 

Returns and Refunds

Because our sofas ship vacuum-compressed, the packaging cannot be reused once opened. For this reason:

 

– Unopened items: may be returned within 30 days of delivery for a full refund. Original packaging must be intact. Contact us before shipping anything back.

– Opened items: are final sale. Once unboxed, the sofa cannot be repackaged and we are unable to accept returns or exchanges.

 

To avoid ordering the wrong size or color, we offer free fabric swatches and a free sizing consultation before you buy. Contact us at service@BlueCovea.com to request yours.

 

For full details, please read our Return & Refund Policy.

 

Questions?

We are happy to help with any shipping questions before or after your order.

 

Email: service@BlueCovea.com

 

 

BlueCovea  ·  Shipping Policy  ·  June 2026